Legal
Cookie Policy
Last updated: November 1, 2026
Cookies are small files saved by your browser. Vetivo uses first-party cookies for secure sign-in, account security, and to remember that you have seen our cookie notice. We do not use analytics or advertising cookies on this website. Acknowledging the notice does not authorize optional tracking.
Cookies we use
| Cookie | Purpose | Lifetime |
|---|---|---|
vetivo_cookie_notice | Remembers the notice version and acknowledgement date; not an account identifier. | 180 days |
Supabase authentication cookies (sb-*) | Keep practice staff and administrators signed in. Names may include numbered chunks. | Set and renewed by the authentication service; cleared on sign-out. |
pet_owner_portal_session | Maintains a signed-in pet owner portal session. | 1 hour |
partner_portal_session | Maintains a signed-in business or broker portal session. | 1 hour |
Other browser storage and services
Product workspaces also use local or session storage for functional preferences such as display theme, table layouts, and editor settings. Local storage remains until you clear it; session storage normally ends when its browser tab closes. These preferences are not advertising trackers.
Hosting, authentication, and payment providers may process technical information needed to deliver their services. External websites you choose to open have their own cookie policies.
Your controls
Open Cookie settings using the notice or the button in the bottom-left corner of any page to review the current setup. Necessary cookies cannot be disabled through that panel. You can block or delete cookies and clear site storage in your browser settings; doing so may sign you out or reset saved preferences. If your browser cannot save the acknowledgement, the notice will remain visible.
We do not use analytics or advertising cookies regardless of your browser's Global Privacy Control or Do Not Track setting. Those signals do not disable necessary sign-in functionality.
Updates and contact
We will update this policy if our cookie usage changes. The notice reappears after 180 days or when its version changes. For privacy questions, contact support@vetivo.com. For information about account data, see our Privacy Policy.
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